An order can be cancelled by our system for various reasons. Possible reasons include:

  • Your item has become unavailable
  • We are having difficulty processing your payment information
  • We are unable to ship to the address provided

If your order is cancelled, you will not be billed for any cancelled items and you will receive notice via email. Once an order is cancelled, it cannot be reprocessed and must be submitted again on our website. If you have any questions, please contact us at


Customer Requested Cancellations

Our online system is designed to process orders as quickly as possible in order to meet shipping times. After you have placed your order on our website, you cannot cancel or change your order. Once you receive your order in the mail, you may request to return your order by contacting our customer service department.