Frequently Asked Questions
Got Questions! We've Got Answers – Standout Style Guaranteed
We believe shopping should feel easy, confident, and intentional. Here are the answers to the question we get most often.
Orders & Delivery
When will my order ship?
Orders are typically processed within 2-5 business days (excluding holidays). Once your order ships, tracking details will be sent to your email.
Where do you ship?
We ship across the US and select international destinations.
→ For full shipping details, visit our Delivery page.
My tracking hasn't updated yet – should I worry?
Not at all. Tracking can take up to 72 hours to update after a label is created.
→ If it stays quiet longer than that, contact us.
Returns & Order Changes
Can I cancel or change my order?
Orders can be updated before fulfillment begins. Once processing starts, changes may be limited. For full details, visit our Returns page.
Do you accept returns?
Returns are reviewed on a case-by-case basis.
→ Visit our Returns page for eligibility and full details.
What if my order arrives damaged or incorrect?
That's not the experience we want for you. Contact us at contact@saniamarie.com within 48 hours of delivery and we'll take care of it.
Payments & Promo Codes
What payment methods do you accept?
We make it easy to snag your standout pieces. You can pay with all major credit cards, Shop Pay, Afterpay, and more.
Promo code not working?
Double-check for typos and expiration dates. Still stuck? Email us and we'll help get your discount working.
Can I combine discount codes or use multiple discounts?
Only one discount code may be used per order.
Style, Sizing & Colors
Where are your designs made?
Every bold, artistic piece is created in-house with care – ready to help you stand out.
Need help with sizing?
Check our size guide to find your best fit.
Color Disclaimer: Your bold style, in living color
Every piece is designed to pop, but colors may look different in real life than on your screen. Lighting, device screens, and photography can shift the shades – just like your standout style, each item is a little unique.
Gift Cards
Can I buy a gift card?
Yes! Give the gift of Sania Marie digital gift card – perfect for friends, birthdays, family, celebrations or anyone who loves bold, artistic pieces.
How do I redeem a gift card?
Enter your gift code at checkout, and the amount will automatically apply to your order.
Do gift cards expire?
Nope! Your gift card is good until it's used – because standout style shouldn't have an expiration date.
Can I use a gift card with a promo code?
Gift cards can be combined with your order total, but promo codes can only be used one at a time.
Community & Contact
Want to get involved?
- Join our loyalty program and earn points for every purchase.
- Share your standout looks on social with #saniamarieapparel – we love featuring our community!
- Questions? contact@saniamarie.com is your hotline.
Want to collaborate or feature Sania Marie?
We love connecting with creatives, media, and potential partners. For press inquiries, influencer collaborations, or other business opportunities, email us at contact@saniamarie.com.
Tip: Include your name, project, and a quick snapshot of your idea – we'll get back to you as soon as possible.
Let's make standout things happen!
